All the information provided by the Customer, including the encryption of data that are inherent in the Order, is binding on the Customer. Metagenics can in no way be held liable for errors made by the Customer when entering the destination data (delivery address, including invoicing address), possible delivery delays or the impossibility to deliver the Products ordered.
The automatic registration systems are considered as proof of the content and date of the Order.
Upon receipt of the Order request, Metagenics confirms acceptance of the Order to the Customer via the Website by sending a confirmation to the e-mail address specified by the Customer at the time of the Order registration. The sale is not concluded until the Order confirmation has been sent.
In general and without any further explanation being required, Metagenics reserves the right to reject or cancel any Order, including, but not limited to, in the case of payment problems with the relevant Order or a dispute regarding payment of a previous Order.
Almost all of the Products are in stock. If the Product ordered is not in stock or not directly available from stock, Metagenics will notify the Customer of the delay in delivery via e-mail. If the Customer does not agree with this delay, he or she may change or cancel the Order within a period of two (2) days after the notification of delay.
Only legally competent persons under Belgian law may place an Order.