Payment information


The price stated on the product page does not correspond with the transport-related costs.

The price stated in the order confirmation is the final price including all associated costs and VAT. The price includes the price of the goods and all handling, packaging and storage, and shipping costs.

Metagenics reserves the right to change, at any time, the prices listed on the Website, it being understood that the Products are invoiced based on the rates applicable at the time of the order registration.


The price of the goods is payable by one of the means of payment proposed on the date of Order.

Protection against fraudulent use of the means of payment used for the Transaction notably as a result of piracy and against possible disputes of payment of money orders is ensured by Adyen.

In countries where payment is possible by bank transfer, the goods will not be dispatched until receipt of payment into the account number specified.

The Order validated by the Customer will not take effect until the secure bank payment centre and Adyen have given their approval on the execution of the Transaction. In the event of refusal by the secure bank payment centre or Adyen, the Order will be automatically cancelled and the Customer notified by e-mail.

The information relating to the Order is subject to automated data processing, which is the responsibility of Adyen. Such automated data processing is intended to combat credit card fraud. Adyen and Metagenics are the recipients of the data related to the Order. Failure to provide data in connection with the Order will prevent the execution and analysis of the transaction. In the event of fraudulent use of a credit card, of an irregular statement or an anomaly, the data related to the associated Order and the non-payment may be included in a payment incident file.