Questions about the orders
This means that we are unable to deliver the product in question from stock. Rest assured we are doing everything we can to replenish the stock as quickly as possible.
You receive a discount code from Bariatric Advantage®, a hospital, a patients association or elsewhere. This can be redeemed when purchasing a given product. You may also receive a discount code in connection with campaigns featured in our newsletter or on our website.
The following payment options are available:
- Credit card (Mastercard/Visa)
- SOFORT transfer
- Bank transfer
You can pay for your Bariatric Advantage® order online or by bank transfer.
If you select online banking you will be redirected to Bariatric Advantage®’s secure website. Your encrypted payment data are protected by a secure SSL connection and stored on encrypted servers. No payment details are ever stored in the back office of our website. This ensures that you can pay online with peace of mind.
You will receive a confirmation email when your order is in order. You can check the status of your order in your account.
You can no longer change your delivery/billing address once your order is confirmed. You should contact our customer services as soon as possible. You can do so by calling 00800 5955 5955, emailing firstname.lastname@example.org or starting a chat on our website.