General
General quenstions - Alle general questions
You can call us Monday to Friday, between 9:00 and 17:30. From Germany or Austria call the free number 00800 337 733 33. From elsewhere, call us on 0032 59 80 58 24.
Alternatively, you fill out the contact form on our website. We will respond as quickly as possible.
Yes, but please consult your treating doctor first.
Yes, all Bariatric Advantage® products can be used during pregnancy and lactation.
All Bariatric Advantage® products are suited for vegetarians except Bariatric Advantage® Vitamin B12 I.F. Bariatric Advantage® Iron and Bariatric Advantage® Zinc are suited for vegans as well.
All Bariatric Advantage® products are gluten-free. However, Bariatric Advantage® Calcium Citrate Soft Chews contain soya, and Bariatric Advantage® Whey and Bariatric Advantage® NutriTotal contain soya and traces of lactose.
We are unable to process and deliver your order if you do not have an account. Setting up an account unlocks lots of advantages:
- It speeds up the ordering process, because your details are entered automatically. You can add several addresses to your account to select the address you want a specific order sent to, such as your home, your work, someone in your family or a friend.
- You can check your order history and your open orders.
- Your account helps us provide you with the best possible (online) service.
Contact your health insurer for more information.
Our customer service agents are ready to take your call Monday to Friday, between 9:00 and 17:00 on the free number 00800 5955 5955.
You can contact us through various channels. You can call us on 00800 5955 5955, email us at [email protected] and chat with us on our website. Alternatively, you fill out the contact form on our website. We will respond as quickly as possible.
We have a starter kit to allow you to see and try our products at an attractive price. The starter kit contains basic products that are suitable for anyone who has had bariatric surgery. Eleven days worth of multivitamins in the form of capsules and chewing tablets (two capsules or one chewing tablet per day). It also includes calcium (citrate) and whey powder samples. And we also provide a voucher code giving you 5 euros/Swiss francs off your next purchase.
For more details, see the starterkit product page.