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Returns
What is the deadline for returns?
It is within your rights to return single orders within 14 days without stating a reason.
How do I return Bariatric Advantage® products?
To use your right of return, you must notify Bariatric Advantage® of your decision to cancel your purchase by post, phone (00800 5955 5955) or email (info@baratricadvantage.eu). You can also complete the model withdrawal form below.
To avoid any misunderstandings, when you have the package ready to send, we advise you to take a photo of it with return label and email it to our customer services (info@bariatricadvantage.eu).
Where do I return Bariatric Advantage® products?
Return unopened and undamaged packages to:
Metagenics Belgium
Zandvoordeschorredijkstraat 85
8400 Ostend
Who pays the return costs?
You are liable to pay any return costs, unless you are returning a package due to a mistake made by us.