What is the deadline for returns?

It is within your rights to return single orders within 14 days without stating a reason.

How do I return Bariatric Advantage® products?

To use your right of return, you must notify Bariatric Advantage® of your decision to cancel your purchase by post, phone (00800 5955 5955) or email ( You can also complete the model withdrawal form below.


To avoid any misunderstandings, when you have the package ready to send, we advise you to take a photo of it with return label and email it to our customer services (

Where do I return Bariatric Advantage® products?

Return unopened and undamaged packages to:

Metagenics Belgium
Zandvoordeschorredijkstraat 85
8400 Ostend

Who pays the return costs?

You are liable to pay any return costs, unless you are returning a package due to a mistake made by us.